Returns Policy

EXCHANGE, RETURN AND REFUND POLICY

All our Pet Dreamland gear undergoes serious testing and every single product is carefully selected before it reaches you. If, however, you received an unlucky product rest assured we've got you covered with a 30-day money-back guarantee.

To be eligible for a return you simply have to provide the proof of purchase and send back your item in its original packaging.

Please contact us at customer@petdreamland.com to arrange a return or an exchange with the following information:

• Order ID
• Shipping Address
• Correct Size and Color

Exchanges

All Pet Dreamland products are fulfilled automatically once you submit the orders online. If, however, you have ordered the wrong size rest assured all Exchanges are FREE of charge.

Acceptable reasons for exchange are the following:

• Wrong Size
• Wrong Color

Eligibility for Exchange:

• Exchange should be made within 30-days after the date of purchase.

Returns and Refunds

For Returns and Refunds, all you have to do is send the product back to us and we’ll refund your full purchase. Shipping Rates will apply.